From question to next step
A straightforward way
to get another perspective.
You do not need to write the perfect brief before asking for one.
Tell us what you are deciding.
A few sentences, your email and standard invoice details. Include the options, what matters most and any timing that affects the choice. Confirm that you are requesting written decision support.
Review your invoice.
Eligible requests move straight to checkout when capacity is available. See the scope, tax, total and exact delivery deadline before requesting Interac instructions. Canadian billing is supported for online payment. Contact us about another location.
Send the transfer through your bank.
Use the recipient, amount and reference on the invoice. You can report the transfer on the page. We confirm receipt against the bank record and notify you when preparation begins.
Read, question and act.
Your brief and decision sheet arrive on your private case page within three business days. One written clarification is included. If the request cannot be fulfilled, you receive a full refund.
Your deadline is a commitment.
Business days are Monday to Friday, excluding British Columbia statutory holidays. Delivery is due at 5 p.m. Vancouver time on the date shown on your invoice. A missed deadline makes a full refund due unless you agreed to a new date in advance.
Begin with your decision